How to troubleshoot a damaged Dell PowerVault MD3860f array?

Dell understands the pyramid of technology challenges facing telecommunications companies today. It includes the necessity to integrate multiple proprietary hardware appliances and lack of operational flexibility and service delivery agility. 

1.       Ensure that the following components are properly installed:
                         
·         Physical disks

·         RAID controller modules

·         Power supply modules

·         Cooling fan module


2.       Ensure that all the cables are properly connected and that there are no damaged pins in the connectors.

3.       Run the diagnostics available in Dell PowerVault Modular Disk (MD) Storage Manager.

4.       In the AMW, select a component in the Hardware pane of the Hardware tab.

5.       Select Hardware → RAID Controller Module → Advanced → Run Diagnostics → RAID Controller Module.

6.       RAID Controller Modules of Dell Storage Array


Specifications and pricing info on Dell Powervault MD3860f systems with SAS, SATA, and SSD drive options, please visit our website. 

 How to remove A RAID Controller Module Or Expansion Module?

To avoid damage to the sensitive EMI contacts on the RAID controller module or expansion module, do not stack RAID controller modules


1.       Using MD Storage Manager, save the RAID controller module or expansion module profile.


2.       Identify and locate the RAID controller module or expansion module that you want to replace.


The controller fault indicator lights amber when controller fault is detected.

Label each cable and SFP+ module to ensure that all cables or SFP+ modules are properly connected to the new RAID controller module or expansion module. You must install the SFP+ modules in the same slots on the new RAID controller module or expansion module.


3.       Disconnect the cables connected to the RAID controller module or expansion module.

4.       Push down on the release tab and pull the release lever away from the chassis.

5.       Hold the release lever and pull the module away from the chassis.


6.       What are the management functions Raid Controller Modules

RAID controller modules provide high-performance, advanced virtual disk configuration, and fault-tolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered cache offload mechanism.
8 GB mirrored cache is an optional feature.


RAID controller modules provide the following data path and enclosure management functions:

·         Monitoring and controlling enclosure environment elements (temperature, fans, power supplies, and enclosure LEDs)

·         Controlling access to the physical disks


·         Communicating enclosure attributes and states to the host server and management station 

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