What are the remote troubleshooting tools in HP ProLiant DL 560 Gen9 Server?

    HPE SIM offers remote access for event monitoring, maximizing uptime for servers and storage. SIM provides the ability to remotely monitor fault management and event handling in combination with scripting options for custom configuration of policies. Performance is another key feature of SIM used to analyze environment for performance bottlenecks.

    The HPE Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing issues and delivering rapid resolution when server failures occur.  It collects the data types like Server model , Serial number , Processor model and speed , Storage capacity and speed , Memory capacity and speed , Firmware/BIOS. The Active Health System, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

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    The Agentless Management Service is available in the SPP, which is a disk image.

    HPE iLO  is available for all HPE ProLiant servers. HPE iLO consists of an intelligent processor and firmware that allows for remote server management. The HPE iLO VSP provides bi-directional data flow with a server serial port. Using VSP, we can operate as if a physical serial connection exists on the remote server serial port. From an established HPE iLO connection, the system status can be identified within the first interface presented to the Administrator. When diagnosing server issues, administrators can determine what failed based on the IML or iLO Event Log.

   Using HPE iLO for remote troubleshooting of servers:
   Log in to the iLO web interface.
   Review the initial Overview screen for status and health.
   Observe the following on the Overview screen:
o System ROM
o iLO Firmware Version
o System Health
o Server Power
o SD-Card Status
    Navigate to the Information > System Information page, and then click the Summary tab.
a. Review all installed Subsystems and Devices to verify that all are marked OK and Green.
b. If any degraded subsystems or devices exist, then click the degraded subsystem or device to review the status. Logical drives must be configured in either HPE SSA before the drives are displayed. The storage tab displays the drive firmware and the drive/cache module serial number if needed for replacement.

   On the Firmware tab, review the list of firmware versions on the server.
   Review the Event Log and IML for possible hardware faults or power-on or boot up issues when the server is not booting properly.
   Review the Information > Diagnostics page.
   From this page, we can do the following:
o Verify the status of iLO Self-Test Results.
o Use the Reset button to reset iLO.
If a memory dump recording is required, use the Generate NMI to System button to Initiate NMI for a memory dump recording.
   Be sure the Power On and Health status icons in the lower right portion of the iLO screen are green.

  The System Information screen content can be downloaded using the XML command:
<GET_EMBEDDED_HEALTH   />

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   We are determined to making everything our customers do in dealing with Serverental – from getting a sales quote to technical advice – a pleasure, not a pain. If you are looking for rental equipment, Serverental is your one-stop destination for all of your IT solution needs.

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